Arranging Minibus Bookings

When encountering this for the first time, a person can be overwhelmed by the number of offers and the number of companies providing the "minibus hire" service.

You cannot choose here at random, yet you must choose somehow. Your choice will determine the transportation aspect of the event. Regular customers of such companies have developed several rules that will help newcomers choose the right minibus.

If the event takes place in Moscow, find several reviews about the company. Do not be shy when communicating with the administration — confidently ask them questions about the company's image or reputation. Feel free to talk with the company's managers — ask about the makes of vehicles used by the firm, the vehicle class, and feedback from clients who previously ordered the "minibus rental" service. Based on the information you receive, assess the professionalism of the staff, their workload, and how they communicate with customers. If they speak to you sincerely and openly, it means the company provides its services conscientiously. If the answers are fragmented and they do not give you precise information, it means something is being hidden from you. That's a reason to think twice.

Be sure to ask again what the final cost of the service will be. Many questions you should ask concern discounts, prepayment and whether it is required, the professional skills of the driver, the company's accident rate, and so on. Communicate actively with the managers: they like to talk, especially about work. Questions about vehicle maintenance are also appropriate: how often it is carried out, whether vehicles are washed before each call, and whether drivers undergo medical examinations. A company that operates according to regulations will not be offended by such questions and will certainly answer them. Do not be shy: you are paying money, which means you have every right to ask thorough questions.

Another matter concerns the reporting documents that should be handed to you. Be sure to check the route — they may simply add a few extra kilometers, which you will, naturally, have to pay for. After receiving the service you will need to sign a document confirming receipt of the service. Sometimes drivers run extra laps or add extra figures to the contract. Watch all of this carefully.