How to choose a repair service: washing machine diagnostics, original parts, and warranty advice.
What to do if your washing machine breaks down
Has your washing machine broken down and you don't know what to do or where to turn?Then call in Moscow (495) 971-30-32; our washing machine repair specialists will carry out the work professionally and quickly. Don't delay your call — washing machine repairs should not be postponed, so place your order as soon as possible.
Before starting the repair, technicians inspect the machines and diagnose the damage. This is done to determine what kind of repair your washing machine needs — minor repair or major overhaul, in what scope, which spare parts and components need to be purchased for replacement (if necessary), etc. In reputable service centers, skilled technicians use original parts and components when repairing washing machines, because only such parts have the appropriate quality and fit the machines perfectly.
When contacting a service center, you should have the following information: 1) fault diagnosis is usually free — you only pay for the technician's call-out (if no repair was required) 2) the machine can be repaired either at the service center or at your home, regardless of whether the repair is minor or major 3) after the repair a warranty certificate is issued for the repair, and if any parts were replaced, they are covered by the warranty as well.
The cost of washing machine repairs depends on the type of repair. A major overhaul usually costs much more and takes longer than a routine minor repair, which can take about two hours. The cost of repairing your machine will also directly depend on its model and brand: the more popular the washing machine, the cheaper the repair will be, and vice versa. This happens because it is harder to find spare parts and components for lesser-known brands, which significantly increases repair time.
If your washing machine has broken down, you can of course try to inspect and repair it yourself. Washing machine manuals often contain a list of possible faults, their causes and ways to fix them. However, take this advice and don't do it! It's better to turn to experienced specialists who have the appropriate knowledge and qualifications — only then will you be confident in a positive result and be satisfied with it.